Management Services
Owner Relations
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Capital Improvement planning and implementation
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Business reviews with principals
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Yearly business presentation and planning session
Guest Relations
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Weekly guest service analysis
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Guest service planning and implementation
Employee Relations
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Recruitment and hiring of staff
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Employee relations
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Employee development
Revenue Management
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Daily, Weekly, and Monthly occupancy, average daily rate, and REVPAR analysis
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Daily revenue Management
Weekly and Monthly STAR report review
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Asset Management/ Rooms out of service rooms management
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Rooms management
Quality Assurance
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Property audits
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Relationship building with Franchisor
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Room Programs
Sales and Marketing
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Sales and Marketing planning and implementation
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Rate Position Plans
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E Commerce review/plan/implementation
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Quarterly Marketing Plans
Financial Management
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Monthly profit and loss analysis
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Development of monthly and annual operating budget
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Financial audits
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Safety/Risk management
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Account receivables and payables
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Credit card reconciliation
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PCI compliance
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Vendor contract negotiations