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Don Klain, CHA

President

Don Klain Lighthouse Hospitality Group, LinkedIn

Providing properties with over 37 years of hotel operations experience, both in the Franchisee, and Franchisor environment.

  • New York

  • Kentucky

  • Minnesota

  • West Virginia

  • Illinois

  • Pennsylvania

  • New Jersey

 

  • Michigan

  • Ohio

  • Indiana

  • Wisconsin

  • Florida

  • North Dakota

 

Experience in the following States
Experience With The Following Brands

  • Fairfield Inn and Fairfield Inn and Suites

  • Country Inn and Suites

  • Comfort Inn and Comfort Suites

  • Courtyard

  • Residence Inn

  • Homewood Suites

  • Super 8

  • Sleep Inn and Suites

  • Quality Inn and Suites

  • Hampton Inn and Hampton Inn and Suites

  • TownPlace Suites

  • Holiday Inn Express

  • Days Inn

  • Tharaldson Inn and Suites

  • Econo Lodge

  • Landmark Suites

  • Wingate by Wyndham

  • Ascend Collection by Choice Hotels

Professional Notables

  • Ceritified Marriott Hotel Management Company

  • Certified Choice Hotels Management Company

  • Certified Hampton Hotel Management Company 

 

  • Choice Hotels Owners Council – nine years as National Delegate 

    • Region 13 Regional Driector

    • Chairman of Comfort Suites Committee – Choice Hotels Owners Council 

    • Vice Chair, Standards and Operations Committee – International Owners Council, Choice Hotel

 

  • Marriott Franchise Advisory Committee 

 

  • Member of the WaukeshaAreaTechnicalCollege Advisory Board, Hospitality Program

 

  • Guest Teacher, Waukesha County Technical College, Hospitality Program​

 

  • Owner Certified in Choice Hotels.

  

  • Owner Certified in Hilton Hotels.  

  • ​

  • Project Coordinator, University of Wisconsin, Madison Realestate MBA Program

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  • Marquette University, Student Mentor Program, Realestate Program

  • Market Studies fro Hotel Developers

 

 

 

Franchisor Environment

  • Marriott Corporation Area Manager for the Fairfield Inn Brand working with Franchisees opening and operating Fairfield Inns. 

 

  • Marriott Corporation Senior General Manager.  Operated a Courtyard and Fairfield Inn simultaneously.

 

  • Opening Team for Fairfield Inns 

 

  • Served on Marriott’s General Manager’s Council

Achievements

  • Developed the Extended Services/All Suites Division in the East for Tharaldson

 

  • Grew Regional Marketing Department to accomplish aggressive sales in need markets

 

  • Received Marriott’s “Quality Impact Manager” Award

 

  • Grew Tharaldson Enterprises’ Region Four from 10 Hotels, and 2 Area Directors, to include:

    • 68 hotels

    • 6 Area Managers

    • Regional Maintenance Manager

    • Revenue Analyst

    • Regional Revenue Analyst

    • Field Education Director

    • Regional Assistant.

 

  • Raised REVPAR in comp hotels for twelve consecutive years

Franchisee Environment

  •  Opened 59 hotels. 

 

  • Extensive experience in managing and system development in the following disciplines:

    • P & Ls

    • Capital Expenditures

    • Budgeting

    • Quality Assurance

    • Sales and Marketing

    • Revenue Management

    • Human Resources

    • PIPs

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