Don Klain
CHA President
Providing properties with over 37 years of hotel operations experience, both in the Franchisee, and Franchisor environment.
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Certified Marriott Hotel Management Company
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Certified Choice Hotels Management Company
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Certified Hampton Hotel Management Company
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Choice Hotels Owners Council – nine years as National Delegate
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Region 13 Regional Director
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Chairman of Comfort Suites Committee – Choice Hotels Owners Council
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Vice Chair, Standards and Operations Committee – International Owners Council, Choice Hotel
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Marriott Franchise Advisory Committee
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Member of the Waukesha Area Technical College Advisory Board, Hospitality Program
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Guest Teacher, Waukesha County Technical College, Hospitality Program
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Owner Certified in Choice Hotels.
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Owner Certified in Hilton Hotels.
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Project Coordinator, University of Wisconsin, Madison Real-estate MBA Program
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Marquette University, Student Mentor Program, Real-estate Program
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Market Studies for Hotel Developers
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Developed the Extended Services/All Suites Division in the East for Tharaldson
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Grew Regional Marketing Department to accomplish aggressive sales in need markets
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Received Marriott’s “Quality Impact Manager” Award
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Grew Tharaldson Enterprises’ Region Four from 10 Hotels, and 2 Area Directors, to include:
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68 hotels
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6 Area Managers
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Regional Maintenance Manager
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Revenue Analyst
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Regional Revenue Analyst
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Field Education Director
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Regional Assistant.
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Raised REVPAR in comp hotels for twelve consecutive years