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Don Klain

CHA President 

Providing properties with over 37 years of hotel operations experience, both in the Franchisee, and Franchisor environment.

  • LinkedIn
  • Certified Marriott Hotel Management Company

  • Certified Choice Hotels Management Company

  • Certified Hampton Hotel Management Company 

  • Choice Hotels Owners Council – nine years as National Delegate 

    • Region 13 Regional Director

    • Chairman of Comfort Suites Committee – Choice Hotels Owners Council 

    • Vice Chair, Standards and Operations Committee – International Owners Council, Choice Hotel

  • Marriott Franchise Advisory Committee 

  • Member of the Waukesha Area Technical College Advisory Board, Hospitality Program

  • Guest Teacher, Waukesha County Technical College, Hospitality Program

  • Owner Certified in Choice Hotels.

  • Owner Certified in Hilton Hotels.  

  • Project Coordinator, University of Wisconsin, Madison Real-estate MBA Program

  • Marquette University, Student Mentor Program, Real-estate Program

  • Market Studies for Hotel Developers

  • Developed the Extended Services/All Suites Division in the East for Tharaldson

  • Grew Regional Marketing Department to accomplish aggressive sales in need markets

  • Received Marriott’s “Quality Impact Manager” Award

  • Grew Tharaldson Enterprises’ Region Four from 10 Hotels, and 2 Area Directors, to include:

  • 68 hotels

  • 6 Area Managers

  • Regional Maintenance Manager

  • Revenue Analyst

  • Regional Revenue Analyst

  • Field Education Director

  • Regional Assistant.

  • Raised REVPAR in comp hotels for twelve consecutive years

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